“The quicker employees respond to emails, the more efficient the business becomes,” Fairchild said. “And that’s exactly what we found. People are responding to emails on the evenings more and more.”
The benefits of deploying Divide extend beyond the initial cost savings, said Fairchild. He said Divide’s ease of use for employees and simple set-up has meant fewer support calls to IT, freeing up his time so he can tackle other projects.
“The set-up was very straight forward for people,” Fairchild said. “Even people who are less technologically literate are able to complete the set-up without assistance.”
The Divide platform has also required less active monitoring than the old BlackBerry system, Fairchild said. Moreover, the maturity of the Divide platform has meant fewer calls for bug fixes and support, he said.
“My big bug bear is working with third-party suppliers,” he said. “Not having to do it is a big bonus for me. I don’t have to think about it with Divide.”
Migrating to BYOD presented a big data security challenge for Simpson Millar and an even bigger opportunity to boost productivity, simplify mobility management and cut costs. Divide made the potential benefits of BYOD real for the firm and its employees.
“Divide has given us the solution we were looking for,” Fairchild said. “We’re saving on costs and we have a great user experience and if our users are happy, I tend to be happy.”